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Getting Started Guide
New to the Cisco Learning Network? Get suggested tips and information on key resources around the site.
Certification Tracking System How-To Videos
Learn how to navigate your Cisco Certification Tracking System profile with these self-help video tutorials.
How to Configure Content Streams & Email Notifications
Learn how to setup and customize your content streams and email notifications to receive specific content updates from the Cisco Learning Network.
How to Update Your Email Address & Other Personal Information
Learn how to update your email address, personal information, and other details on your Cisco Learning Network profile.
How to Update Your Profile Privacy Settings
Learn how to manage your Cisco Learning Network profile privacy settings and control what information is visible to others.
Cisco Learning Credits for Cisco Training
Learn how to redeem your credits for eligible Cisco learning products.
Packet Tracer and Alternative Lab Solutions
Get information on authorized lab practice options to help with your exam preparation.
The Cisco Learning Network on the Jive Mobile App
Frequently Asked Questions on how to stay connected to the Cisco Learning Network community while on the go using the free Jive Mobile App.
Cisco Certification Exam Tutorial Videos
Learn about the various Cisco exam question types and how they function with these self-help video tutorials.
Cisco Learning Partner & Instructor Resource Portal
Learning partners and active instructors can request access to join the partner portal and CCSI forum.